If you're unable to log in to the CareDriver app, follow the instructions below to reset your password:Open the CareD...
Profile and Account
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Settings
- How Can I Change the Gender Identifier in My CareDriver Profile?
- How Long Will it Take for my Account to be Recertified?
- How Do I Update My Email Address?
- Request to Know and Request to Delete
- Account Paused Due to Inactivity
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Perks
- CareDriver Trends
- Avibra
- Can I Order Additional HopSkipDrive Gear?
- What are the Rewards Periods?
- How is My Average Trends Rating Calculated for CareDriver Rewards?
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Advanced Qualifications
- In-App Recording Phone Mounts
- The In-App Recording Advanced Qualification
- Dearborn Public Schools Advanced Qualification
- School District of Philadelphia Monitor Rides
- California CareDrivers: COVID-19 Vaccination Advanced Qualification - Fully Vaccinated/Vaccine Compliant
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Vehicle
- Can I Add More Than One Car to my Profile?
- Can I Share a Vehicle With My Spouse?
- Seattle Vehicle Inspections
- Can I Keep Driving with HopSkipDrive If My Car Is More Than 13 Years Old?
- Do I Need a Vehicle Inspection for a Brand New Vehicle?
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Documents
- California CareDrivers: Renewing your Medical Exam and TB Assessment
- Bakersfield CareDrivers: Medical Exam, TB Assessment, and Drug Test
- Uploading Documents for Certification
- Updating Documents
- CANS-PA only
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Many rides on the HopSkipDrive platform require one or two booster seats. If you do not have approved booster seats o...
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The Waybill: Digital ID is a digital ID badge that can be used to confirm your identity and the details of your ride....
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The CareDriver profile contains key information about each CareDriver. Some limited information is shared with riders...
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If you're moving to a new city where HopSkipDrive operates, you may continue driving with HopSkipDrive. In order to d...
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If you are waiting to be recertified as a CareDriver, please check your email to see if we have reached out for any a...
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In addition to the HopSkipDrive company page on Facebook, we have dedicated HopSkipDrive Facebook Lounge groups by st...