If your CareDriver account has been paused, refer to the CareDriver app for information about what to do to recertify your account. After you have taken any necessary steps, wait for a message from HopSkipDrive saying your account has been recertfied.
The time to recertify your account will vary depending on the reason your account was paused. However, most recertifications will be processed within 1-3 business days of when you complete the required actions.