Finding and Claiming Rides

When searching for available rides and Ride Series to claim, you can adjust your search preferences to find the rides...

A Ride Series is a set of repeating rides that happen on a set schedule. CareDrivers can claim ride series to become ...

When reviewing and choosing rides, CareDrivers have the option to add the ride to their cart rather than immediately ...

Yes, it is possible to cancel a ride without losing your Primary CareDriver status. When you claim a Ride Series, you...

Each Ride Series has a set end date, which will often be set to the end of the school year for the rider. After the e...

Sometimes the time of a ride will change after you have claimed it. Generally this happens when the Rider's schedule ...

If you are the Primary CareDriver for a Ride Series, you may be concerned about losing your series claim over winter ...

When claiming rides in a Ride Series, you may see rides that you are not able to claim. These rides will appear as un...

During the summer months when school is not in session, you will notice there are fewer rides available to claim in t...

As you browse the marketplace to choose rides to claim, you will see that some rides include more than one rider. Thi...

Some CareDrivers find it helpful to find a set of back-to-back rides to earn more efficiently. This is a particularly...

HopSkipDrive is busiest when kids are busiest! When your kids are in school, so are others. We are open for rides any...

Occasionally there may be last-minute changes to a ride you have claimed. While we understand this can be frustrating...

From time to time, HopSkipDrive's Safe Ride Support team may need to contact you during a ride. It is important that ...

As a Primary CareDriver, you have exclusive first access to claim rides in your claimed Ride Series before other Care...

While HopSkipDrive operates in many parts of the country, you may not claim rides outside the area where you are cert...

 ASAP rides have changedWe've update the way these rides are presented to make it clearer when you should leave for a...

There are generally fewer rides available to claim during the summer months when schools are closed. When school star...

You can review and claim rides in the CareDriver app at any time. However, new rides are released to the marketplace ...

The cart feature allows you to compile a list of rides you are considering without yet claiming them. While rides are...

As a CareDriver, you have complete control over which rides you choose to drive. Read below to learn how to review av...

The number of rides available in your area will vary depending on the time of year and the number of rides needed nea...

CareDrivers who have enjoyed being the Primary CareDriver for a Ride Series may be interested in driving the same rid...

Some CareDrivers prefer to drive riders they are familiar with. To help you find riders you have driven before, the C...