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  1. Help Center
  2. I'm a CareDriver or Rider Assistant
  3. Rides

Rides

  • During the Ride

    • How to De-escalate a Rider Who is Upset
    • How Can I Learn About the Specific Needs of a Rider I'll Be Supporting?
    • Rider Assistants: During the Ride
    • How to Cancel a Ride for CareDrivers
    • What Do I Do If I Can't Find a Rider?
    See all 69 articles →
  • Finding and Claiming Rides

    • How Can I Tell Whether a Ride I Have Claimed is a Rider Assistant Ride or a CareDriver Ride?
    • Adjust Your Search Preferences
    • Rides in my Cart Time Out Before I Can Claim Them
    • Can I Cancel a Ride and Still Keep my Ride Series?
    • What Happens to my Ride Series at the End of the School Year?
    See all 24 articles →

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