When scheduling rides that include more than one Rider, you may need to include multiple stops so that individual Riders can be dropped off at different locations. Watch the video or read below to learn how to schedule multi-stop rides in RideIQ.
This article explains how to create a pickup ride with more than one drop-off location. For information about creating a ride with multiple pickup locations, see this article.
Understanding multi-stop rides
Before scheduling a multi-stop ride, it is helpful to understand how the route type impacts the ride.
All Riders on a multi-stop ride must share at least one location. For a pickup ride, all Riders will be picked up at the same place. For a drop-off ride, all Riders will be dropped off at the same place.
For example:
- A drop-off ride where Jaime and Alice are each picked up at their own home and both dropped off at Wildwood Elementary at 7:55 AM.
- A pickup ride where Alex and Mason are both picked up from Cascade High School at 3:05 PM and each dropped off at their own home.
How to schedule a Ride Series with more than one drop-off
Follow the steps below to schedule a Ride Series with more than one drop-off location.
- On the Rides page, click Create Ride Series. Select the days of the week that rides will take place and the start and end date for the Ride Series.
- In Route, select Pickup route. This will allow you to add multiple drop-off Locations. If you need to add multiple pickup locations, create a drop-off route instead.
- Select the pickup time. This is the time all Riders will be picked up.
- Add up to four Riders to the pickup.
Note: If you are creating a ride with four Riders, at least one Rider must be able to sit up front. Learn more about Rider Safety settings in this article.
- Select a pickup location from the list. This is where all Riders will be picked up.
- In Select Drop-off Location, add one of the desired drop-off locations. You can add locations in any order.
- Click Add another drop-off.
- Select the Rider(s) to be dropped off at the new drop-off location.
- Select the desired drop-off location.
- Continue adding new drop-off locations and assigning Riders until you have added all the desired stops.
- After adding all stops, review the map. If needed, drag and drop the stops into the most efficient order.
- Click Save. When saving, you can select Save and Add Return Ride to automatically create a drop-off route with the same Riders and the pickup and drop-off locations reversed. Learn more here.
