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  2. I work for a district or other organization
  3. Reporting

Reporting

  • Managing the Daily Absent Rider Email Notifications

    The Daily Absent Rider report is a daily email that helps you track riders who are repeatedly missing rides.  Every d...

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    2. Reporting
  • Reports: Billed Cancels

    Billed cancels are rides that your organization canceled close enough the scheduled pickup time that they incurred ei...

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    2. Reporting
  • Download a Report

    You can download any report you create as a .csv file. To download a report, follow the steps below: After creating t...

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    2. Reporting
  • Reports: Credits

    From time to time, HopSkipDrive may issue a credit for charges incurred on a ride. You can learn more about reviewing...

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    2. Reporting
  • Reports in RideIQ

    In this article Setting up a report Saving a report Common reports Downloading a report RideIQ Reports allow you to a...

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    2. Reporting
  • Green Rides

    The Green Rides totals at the top of any report indicate the number of rides and miles that were completed in a hybri...

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    2. Reporting
  • Rider Delay

    A Rider Delay occurs when a CareDriver arrives at the pickup location and waits for the Rider for longer than a set p...

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  • Reporting on Shared Riders

    When a Rider's transportation costs are shared with another district, you can set up shared billing to automatically ...

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    2. Reporting
  • Setting a Default Report View

    As part of your ride management, it can be helpful to have quick access to certain reports you check daily. To effici...

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  • Saved Reports

    To efficiently access the Reports you use most often, you can save your filter configurations, set saved reports as f...

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    2. Reporting
  • Reports: Rider Summary

    Use RideIQ Reports to generate a report of completed rides, upcoming rides, billed cancels, ride credits, and Rider d...

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    2. Reporting
  • The Daily Absent Rider Email

       Key benefits Easy access to actionable information about rider absences Identify and address issues in just a fe...

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    2. Reporting
  • Marking a Report as Favorite

    When you have a large number of saved custom reports, it can be inconvenient to scroll through a long list to find th...

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    2. Reporting
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