If you have questions about a ride in progress, contact our Safe Ride Support Team. For general questions and assistance using RideIQ and HopSkipDrive, our Client Support team is here to help! You can:
- Email us at: help@hopskipdrive.com with general account questions or
support@hopskipdrive.com for help with rides.
- Call or text: 844-HOP-SKIP (844-467-7547).
Client support phone hours are 5:00 AM to 4:30 PM Pacific Time.
Learn more
- How Do I Contact Someone with Questions About a Ride in Progress?
- Adjusting Your Contact Settings
- Contacting a CareDriver During a Ride