Skip to main content
Help Center Help Center home page Help Center
  1. Help Center
  2. I'm a CareDriver
  3. Safety and Policies

Safety and Policies

  • Washington CareDrivers: How Can I Use My Paid Sick Time?

    As a CareDriver in Washington State, you accrue one hour of paid sick time for every 40 hours of qualifying passenger...

    1. I'm a CareDriver
    2. Safety and Policies
  • General Reminders

    The following reminders will help ensure a safe and successful ride: Riders under the age of 12 are required to sit i...

    1. I'm a CareDriver
    2. Safety and Policies
  • Lost Items

    If a rider left a personal item in your vehicle, please contact HopSkipDrive as soon as possible at support@hopskipdr...

    1. I'm a CareDriver
    2. Safety and Policies
  • HopSkipDrive Holidays

    In 2026, HopSkipDrive is closed on the following days. Review the announcement details for more information about wha...

    1. I'm a CareDriver
    2. Safety and Policies
  • State Laws for Child Safety Seats

    It is critical that all CareDrivers understand local requirements relating to car seats and booster seats. Failure to...

    1. I'm a CareDriver
    2. Safety and Policies
  • HopSkipDrive Insurance

    CareDriver Insurance RequirementsAll CareDrivers must maintain automobile liability insurance on all vehicles they op...

    1. I'm a CareDriver
    2. Safety and Policies
  • What If I Believe a Rider Is Being Abused or Neglected?

    If you have a reasonable suspicion that a rider has been, or is in danger of being, abused or neglected, please first...

    1. I'm a CareDriver
    2. Safety and Policies
  • Keeping Your Vehicle Clean

    It's important to maintain a clean vehicle to help ensure your riders are comfortable during every ride.If a vehicle ...

    1. I'm a CareDriver
    2. Safety and Policies
  • What Should I Do if a Rider is Injured During a Ride?

    If there is a medical emergency, call 911 immediately. After you’ve spoken to 911, please call HopSkipDrive at 844-HO...

    1. I'm a CareDriver
    2. Safety and Policies
  • What Do I Do If I Am Sick?

    If you are sick and will not be able to complete rides you have claimed, please cancel your rides as far in advance a...

    1. I'm a CareDriver
    2. Safety and Policies
  • How Do I Submit a Complaint?

    Below you will find information about how to submit a complaint to HopSkipDrive directly or to the relevant state age...

    1. I'm a CareDriver
    2. Safety and Policies
  • Washington State Motor Vehicle Record (MVR) Violation Policy

    This article explains the updated policy for reviewing your driving record (MVR) in Washington state. These changes a...

    1. I'm a CareDriver
    2. Safety and Policies
  • Resources for Supporting Riders Who Are Neurodivergent

    HopSkipDrive has partnered with Rooted in Play, an independent behavioral therapy group, to provide CareDrivers with ...

    1. I'm a CareDriver
    2. Safety and Policies
  • Cleaning and Damage Reimbursement Policy

    In this article Cleaning and damage reimbursement policy What's not covered Tips for a smooth claim We understand tha...

    1. I'm a CareDriver
    2. Safety and Policies
  • What to Do if There is An Emergency During a Ride

    Call 844-HOP-SKIP (467-7547)Safety is important — which is why open and honest communication between CareDrivers, rid...

    1. I'm a CareDriver
    2. Safety and Policies
  • « First
  • ‹ Previous
Help Center
Español