Yes! If you'd like your rider to receive information about their scheduled rides and the CareDriver who will be picking them up, you can add a phone number to their rider profile. Learn how to add a rider phone number here. 
Messages riders receive
Riders with phone numbers entered in the app receive the following messages.
Scheduling messages
- A message with the date, time, and pickup and drop-off locations when a ride or series is scheduled.
- A message when a ride or series is edited, including any changes to dates, times, or pickup/drop-off locations.
- A message when a ride or series is canceled.
Ride messages:
Riders receive the following updates when a ride is in progress:
- Just before the ride, riders receive a text message with the phone number of a dedicated rider support line they can text or call with questions or concerns.
- 60-90 minutes before the ride, riders receive a dedicated link to the Track My Ride page, where they can view ride information and track it in real time. Learn more about the Track My Ride page in this article.
- As soon as the CareDriver has started the ride, riders receive a text message the CareDriver's name, picture, license plate, and vehicle description.
- When the CareDriver arrives, the rider receives a message that includes the CareDriver's name and a reminder of the code word.
- Riders will also receive a message if the CareDriver is running late.