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Colorado CareDrivers: Child Abuse and Neglect Screening

Taylor Ffitch
Updated

To ensure the safety of our riders, all Colorado CareDrivers must undergo a Child Abuse and Neglect Screening (CANS) through a check of the Colorado Department of Early Childhood (CDEC) TRAILS database.

Important: In Colorado, this is an individual request that you must initiate and pay for yourself. Results typically take up to 15 business days to process. HopSkipDrive will credit you for the cost after you complete your first ride.

How to complete your CANS screening in Colorado

  1. To begin, visit the CDEC BIU Background Check Portal, linked here.

Section A: Request Type and Reason

  1. Select the following in the Request type and reason section:
     
    • Requestor Type: Individual


       
    • Click the checkbox to certify that you will complete the authorization. You do not need to download the paper form.
       
    • In Select the Reason for Your Request, select Employment.

Section B: Personal & Household Details

  1. Enter your current legal name and contact information.

  1. Family and household members: You must add:
    • Your current spouse or partner
    • All children (biological, adopted, step, and foster)

Note: When adding children, select "Child" as the relationship. "Parent of child" should only be used for a significant other who is not your spouse. The portal tracks your entries with a progress indicator — each section will turn green once all listed members have been successfully added.



Section C: Address History and Aliases

  1. Aliases: List any other names you have used, including maiden names and nicknames.
  2. Address history: List all previous addresses for the past five years.

Section D: Review and Signature

  1. Click Yes to certify that the information provided is true.
     
  2. Click the signature box, type your name, and use your mouse to provide a digital signature. 
     
  3. On the Summary page, double-check all entries. You may print a copy of the completed form for your personal records.

Payment and submission

There is a mandatory fee for the TRAILS check, paid directly through the portal:

  • eCheck: $30.00
  • Credit card: $31.44 (includes a $1.44 processing fee)

After submitting your application:

  • Save your application number. This is required to track your background check status.
     
  • Upload your payment confirmation.Take a screenshot of your payment confirmation page and upload it to your CareDriver application portal. This is required to continue your onboarding while your results are being processed.

Fees

HopSkipDrive will credit your account up to $31.44 to cover the state fee, regardless of your payment method. To request your credit, save a copy of your payment receipt or confirmation email containing your application number. After your first ride, submit your request through our Onboarding Credit Request Form. 
Learn more about submitting for your credits here.

Submitting Your Results

CDEC will send your results letter directly to you via mail or email. HopSkipDrive does not receive your results automatically, you must upload them to complete your certification.

  • Download or scan your results letter as soon as it arrives, ensuring it is clear and legible.
  • Upload the PDF or a clear photo to your CareDriver application portal.

Need Help?

If you have questions about completing this process, contact us here.

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