You can add or edit a phone number for your rider in the HopSkipDrive app. This number is in addition to your contact...
Profile and account
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In order to book rides using the HopSkipDrive app, you must have a credit card associated with your profile. Follow t...
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We know that you may be sold on HopSkipDrive, but your school may not be on the same page. Here's some information ab...
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This article explains what to do if you have moved or otherwise need to update the home address for your Rider. If a...
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Yes! If you would like to sign up to drive with HopSkipDrive, you can learn more and sign up here.
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How are emergency contacts used?Emergency contacts are used as an additional point of contact if there is an incident...
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The phone number in your Caregiver profile is the number where you will receive text message updates about rides. If ...
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Adding a photo to your rider's profile helps the CareDriver find them at pickup. Any caregiver can add or edit their ...
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You can add a rider to your HopSkipDrive account using the HopSkipDrive app. Note: If you monitor rides managed by ...
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Each rider account must have at least one designated caregiver.If you monitor rides managed by a school district or o...
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If you have forgotten your password or want to change your password for the HopSkipDrive app, follow the steps below:...
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The drivers using the HopSkipDrive platform are considered to be both drivers and caregivers. We call them CareDriver...
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Because most riders who use HopSkipDrive are children, the rider profile includes settings to require a booster seat ...