The code word is one of the ways we keep Riders safe. When the CareDriver arrives, they will say code word to your rider to prove that they are the correct HopSkipDrive CareDriver.
As a Caregiver, you can set the code word when creating your rider's profile or connecting your account to the profile created by the organization that manages your rider's rides.
You can also edit the code word at any time.
Editing the code word
Follow the steps below to edit your rider's code word:
- In the side menu, tap Profile.
- Tap Riders, then select the rider you want to edit.
- In Code Word, type the new code word, then tap Save.
Tips for choosing a code word:
- Choose something the rider will remember and recognize. This could be a pet's name, a favorite character, food, etc.
- Choose something unique. Do not use school mascots or other words that would not be unique to your child.
search terms: secret word password