Riders must be able to adhere to the HopSkipDrive Community Guidelines, which require that riders:
- Be a minimum of 6 years of age and able to sit in either a standard sedan seat or a backless booster seat, as required by law
- Be able to follow simple instructions/commands on a consistent basis
- Be able to refrain from aggressive or violent behavior consistently
- Be able to follow in-vehicle safety procedures (staying in the seat, keeping seat belt fastened, keeping doors closed while moving, etc.) consistently
- Be able to follow pickup and drop-off safety procedures (verifying their code word with the CareDriver, providing their birth date to the CareDriver, refrain from darting into traffic, etc.) consistently
- Be able to refrain from eating/drinking for the duration of the ride
- Be potty trained and able to travel for the duration of the ride without stopping
- Be able to complete the trip (allowing for potential delays) without the need for medical treatment. CareDrivers are not trained to administer medication.