We have a Safe Ride Specialist available at all times that a child is in transit. If a caregiver has any concerns or questions during the ride, you can call 844-467-7547 to speak to our Safe Ride Support Team.
If a CareDriver experiences any trouble while on the road with a child, they are instructed to pull over and call our Safe Ride Support Team or emergency services and then our Safe Ride Support Team.
HopSkipDrive always moves quickly to replace a CareDriver who can't make it to a pick up on time. HopSkipDrive does not leave kids stranded.