If you need to contact the CareDriver during a ride, you can do so using the HopSkipDrive app.
| Note: For safety reasons, CareDrivers may not respond to calls or texts while driving. Please be patient. |
To call or text the CareDriver, follow the steps below:
- From the My Rides page, tap the current ride.
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Tap Contact CareDriver.
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You can choose to send a text message or call. The number you see is masked to protect the CareDriver's privacy and will only work during the current ride. Your phone number will also be kept private.
