For safety reasons, you may only have one vehicle associated with your HopSkipDrive account at a time, and may only use the vehicle on your profile to perform HopSkipDrive rides.
If you need to use a different vehicle, you can update the vehicle on your profile in the HopSkipDrive app. You may make a short-term vehicle change (up to 30 days) or a long-term vehicle change. Any vehicle used for HopSkipDrive rides must meet all HopSkipDrive vehicle requirements.
Please note that vehicle updates take up to 2 business days to process. You can keep using your current vehicle while the update is being processed. If you can't keep using the vehicle, any claimed rides in the next 2 days will be canceled.
Required documents
The documents required depend on the type of vehicle change you are requesting.
Short-term change: Less than 30 days
Use this option if you need to drive a different vehicle temporarily, such as a rental car while your main vehicle is being repaired.
| Note: Short-term vehicle changes are not permitted in Seattle. |
Documents required: Proof of insurance OR Rental agreement.
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Proof of insurance: ensure that the document shows the insurance provider, vehicle information, and that your name is listed on the policy.
- Rental agreement: ensure that the document shows your name, the vehicle VIN or license number, and a limited liability policy
Long-term change: 30 days or longer
Use this option if you need to drive a different vehicle for longer than 30 days, for example because you have purchased a new vehicle.
Documents required: vehicle registration, proof of insurance, and passed vehicle inspection.
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Vehicle registration: ensure all text is visible and legible.
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Proof of insurance: ensure that the document shows the insurance provider, vehicle information, and that your name is listed on the policy.
- Vehicle inspection: you must have a copy of a completed and passed vehicle inspection.
How to update the vehicle on your profile
Follow the steps below to change the vehicle on your profile.
- Under your CareDriver profile, tap Vehicle.
- Tap Change vehicle, then tap Get started.
- Choose whether you need a short-term (up to 30 days) or long-term (30 days or more) vehicle change. In some areas, only long-term vehicle changes are permitted.
- Tap Upload to upload a picture of each required document. You may take a photo using your phone or upload an electronic copy of the document.
Trouble uploading? If the photo cannot be processed, try uploading a new, clearer photo, or tap Enter document instead to type the information on the document manually. 
- After you have successfully uploaded all required documents, you will be asked to answer the following questions about the vehicle you are adding to your profile:
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What date do you anticipate returning to your current vehicle? (Short-term vehicle change only.)
Enter a date up to 30 days in the future. On the date you select, the temporary vehicle will be removed from your profile and your original vehicle will be reinstated.
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How many seats does your vehicle have?
Vehicles must have four or more seats, including the driver's seat.
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How many doors does your vehicle have?
Vehicles must have four or more doors.
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What color is your vehicle?
This information is used to help riders find your vehicle at pickup.
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What date do you anticipate returning to your current vehicle? (Short-term vehicle change only.)
- If you have upcoming claimed rides, you may choose to cancel them or keep them. You may continue to use your current vehicle while waiting for your new vehicle to be approved if it is safe to do so.
- To keep your claimed rides and continue driving with your current vehicle, select Yes and tap confirm.
- If you cannot keep using your current vehicle, select No and tap Confirm. Any claimed trips in the next two business days will automatically be canceled.
- To keep your claimed rides and continue driving with your current vehicle, select Yes and tap confirm.
- HopSkipDrive will review and process your vehicle change. During processing, you will see the new vehicle listed on your profile with a Pending tag. You'll also see information about whether you can continue completing rides based on your answers in the previous step.
- HopSkipDrive will send you an email when your new vehicle is approved and you may begin using it to complete HopSkipDrive rides.