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  2. I'm a caregiver for a rider
  3. My district schedules rides for my rider
  4. Profile & account

Profile & account

  • Rider Safety Settings

    Because most riders who use HopSkipDrive are children, the rider profile includes settings to require a booster seat ...

    1. I'm a caregiver for a rider
    2. My district schedules rides for my rider
    3. Profile & account
  • Who Drives on the HopSkipDrive Platform?

    The drivers using the HopSkipDrive platform are considered to be both drivers and caregivers. We call them CareDriver...

    1. I'm a caregiver for a rider
    2. My district schedules rides for my rider
    3. Profile & account
  • How Do I Reset my Password?

    If you have forgotten your password or want to change your password for the HopSkipDrive app, follow the steps below:...

    1. I'm a caregiver for a rider
    2. My district schedules rides for my rider
    3. Profile & account
  • Add an Additional Caregiver to Monitor Rides

    Each rider account must have at least one designated caregiver.If you monitor rides managed by a school district or o...

    1. I'm a caregiver for a rider
    2. My district schedules rides for my rider
    3. Profile & account
  • Adding or Editing a Rider Phone Number

    You can add or edit a phone number for your rider in the HopSkipDrive app. This number is in addition to your contact...

    1. I'm a caregiver for a rider
    2. My district schedules rides for my rider
    3. Profile & account
  • Add a Photo of Your Rider

    Adding a photo to your rider's profile helps the CareDriver find them at pickup. Any caregiver can add or edit their ...

    1. I'm a caregiver for a rider
    2. My district schedules rides for my rider
    3. Profile & account
  • Editing Your Profile Phone Number

    The phone number in your Caregiver profile is the number where you will receive text message updates about rides. If ...

    1. I'm a caregiver for a rider
    2. My district schedules rides for my rider
    3. Profile & account
  • Add an Emergency Contact to a Rider Profile

    How are emergency contacts used?Emergency contacts are used as an additional point of contact if there is an incident...

    1. I'm a caregiver for a rider
    2. My district schedules rides for my rider
    3. Profile & account
  • Can I Apply to be a CareDriver?

    Yes! If you would like to sign up to drive with HopSkipDrive, you can learn more and sign up here. 

    1. I'm a caregiver for a rider
    2. My district schedules rides for my rider
    3. Profile & account
  • How can I update my home address in the HopSkipDrive app?

    This article explains what to do if you have moved or otherwise need to update the home address for your Rider. If a...

    1. I'm a caregiver for a rider
    2. My district schedules rides for my rider
    3. Profile & account
  • Setting up your HopSkipDrive caregiver account

    If a school district or other organization will be managing rides for your child, you will receive a text invitation ...

    1. I'm a caregiver for a rider
    2. My district schedules rides for my rider
    3. Profile & account
  • Caregiver Monitoring Permissions

    If a school district or other organization manages rides for your Rider(s), you will receive an invitation to monitor...

    1. I'm a caregiver for a rider
    2. My district schedules rides for my rider
    3. Profile & account

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