Assign a Rider Assistant to a Ride

After you accept a ride request for a Rider Assistant ride, follow the steps below to assign a Rider Assistant to the ride.

1. On the Rides page, select the desired ride. Rides that need a Rider Assistant assigned are marked Ready to schedule.
   
   
    
2. In Select a Rider Assistant begin typing the name of the Rider Assistant you want to assign, then select them from the list. Click Assign.
   
   
    
3. Once the Rider Assistant is assigned, you'll see their name and phone number displayed under Rider Assistant and on the relevant waypoints in the ride timeline.
   
   
    
4. The assigned Rider Assistant is notified via text message when they are assigned to a ride, and updated via text message if the ride is changed or canceled.