For riders who use a wheelchair, HopSkipDrive partners with CarePartners™drivers driving wheelchair-accessible vehicles (WAV). These drivers are local professionals who undergo HopSkipDrive’s rigorous and comprehensive certification process, including name- and fingerprint-based background checks, clearing child abuse and neglect screenings where available, and enrolling in continuous criminal monitoring. Like all CareDrivers, they complete HopSkipDrive onboarding and a virtual orientation course.
WAV rides are scheduled and managed using the HopSkipDrive platform. As a caregiver, you have access to real-time monitoring in the HopSkipDrive app, SMS ride updates, and access to live HopSkipDrive support.