If you are a caregiver for a rider whose rides are managed by a school district, you may wonder when you will see rides become available in the HopSkipDrive caregiver app as the beginning of the school year approaches.
Rides are scheduled by the school district and will appear in your HopSkipDrive app as soon as they are scheduled. If you do not see upcoming rides scheduled, it may be because you have not yet accepted the invitation to monitor rides in the HopSkipDrive app. To confirm whether you have accepted the invitation, follow these steps:
- In the Profile section of the app, tap Riders.
- If you see the rider's name listed under Invitations to monitor, tap Accept and complete the steps to be able to view rides in the app.
If you have accepted the invitation to monitor rides but do not see rides, that means they have not yet been scheduled by the district. If you have concerns, contact the school district directly.
If you do not see a pending invitation and you do not see your rider listed under Riders, this may mean that the school district has not yet set up a rider profile for your rider. If you have concerns, contact the school district directly.