As you complete rides through HopSkipDrive, you may contact caregivers, Ride Organizers, and even Riders using phone numbers you see in the CareDriver app. You also may receive calls or texts from Ride Organizers, onsite school staff, or caregivers.
To maintain privacy, these numbers are masked. That means the phone number you see is not the user's actual phone number. Instead, our system generates a special phone number that will only connect you while the ride is in progress. You will not see the actual phone numbers of users you are contacting, and other users will not see yours.