Claiming a Ride Series

Many riders have consistent schedules and regularly need rides to the same locations at the same times. For CareDrivers and Rider Assistants who prefer a consistent schedule, predictable earnings, and the opportunity to drive the same rider repeatedly, we bundle these repeated rides into Ride Series.

Claiming a Ride Series as a CareDriver

As a CareDriver, you can claim a Ride Series to become the Primary CareDriver for that set of rides. You then have exclusive early access to claim rides in a series up to three weeks ahead of time. As long as you claim 80% of the rides in a Ride Series, you maintain your status as Primary CareDriver.

Claiming a Ride Series as a Rider Assistant

As a Rider Assistant, you can claim a Ride Series for exclusive early access to claim rides in a series up to three weeks ahead of time. As long as you claim 80% of the rides in a Ride Series, you maintain your exclusive early claim access.

How to claim Ride Series

Follow the steps below to claim a Ride Series:

1. In the CareDriver app, tap Drive to search for CareDriver Ride Series or Assist to search for Rider Assistant Ride Series. Then toggle to Ride Series to see available series.

   

    

   Found a ride you like?  If you claim and complete an individual ride that is part of a series, you'll have the option to claim the rest of the series if it does not currently have a Primary CareDriver. If you see the message below, tap View and claim to review the available rides and claim the Ride Series.

    

2.  Tap a Ride Series that you're interested in claiming. Scroll to the bottom of the Ride Details page and tap Review Rides and Claim. 

   

    

3. You'll see a calendar showing the upcoming rides in the series. By default, all the rides are selected for you to claim. To unclaim selected rides, tap the date on the calendar. Rides within the next week are marked with an orange dot, which means they are currently available for others to claim. After you claim the Ride Series you will have exclusive access to rides in the series going forward.
   
   Check the claim bar at the bottom of the screen to make sure it is green, which means you have claimed enough rides (80%) to maintain your exclusive access. 

   

    

4. Tap Claim [x] Rides to claim the selected rides. To confirm, tap Claim.
    

5. To maintain your status, review and claim new upcoming rides in the series every Sunday after 12:00 PM (6:00 PM for CareDrivers and Rider Assistants on Pacific Time) in the Ride Series section of the My Rides page. Learn more about claiming more rides in a series in this article.