CareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, the Pricing and Payment Terms, and pursuant to the fare estimates you see in the CareDriver application.
The Driver Fee consists of an applicable base fare, depending on your market, and a combination of estimated mileage after the first five miles and actual time after the first 30 minutes.
HopSkipDrive will calculate and determine the Driver Fee on your behalf after each ride. Driver Fees may vary from the Ride Fee or other Charges due and collected from Organizers.
Fare Estimates and Cancelation Fees
At the time of claiming, CareDrivers see the Estimated Fare for that ride. The actual fare may differ based on the actual time of the ride and any changes to the ride details, including but not limited to: changes to the pick-up or drop-off location; changes to the pick-up time; or if one or more riders in a multi-rider service request are added or removed from the ride. Pursuant to HopSkipDrive’s Cancelation Policy, Ride Organizers may cancel rides more than 8 hours prior to the scheduled ride start time without incurring any fees, in which case there are no Driver Fees owed to the CareDriver. If the Ride Organizer cancels a ride between 1 and 8 hours of the ride start time, the CareDriver who claimed the ride will receive 50% of the Estimated Fare as of 8 hours prior to the scheduled ride time. If the Ride Organizer cancels less than 1 hour before the ride start time, the CareDriver who claimed the ride will receive 100% of the Estimated Fare as of 8 hours prior to the scheduled ride time.
Pricing and Payment Terms
For more information, please visit the Pricing and Payment Terms.