The table below shows approximate times for each part of the certification process for CareDrivers in Richmond. Exact timing will vary based on your individual circumstances.
For more information about how to complete any of these steps, refer to the information provided in Fountain and the CareDriver app.
Step What You'll Do Time to Complete
Initial Signup and Document Upload
Complete questionnaire
Upload documents
Allow two business days for HopSkipDrive to review your documentation
Driving Record Check Results will be available to HopSkipDrive in one business day
Video Screening Record and upload three 60-second videos HopSkipDrive will review your submission within two business days
Background Check
Complete DocuSign
Fill out background check form
Sign consent form
Expect background check results in three to seven business days. This can take longer in some areas
Fingerprinting Go to an approved fingerprinting location to be fingerprinted Expect to wait 24-48 hours for fingerprints to be processed.
Child Abuse and Neglect Records Search (CANS) Results will be available to HopSkipDrive in 21-30 days
Vehicle Inspection Bring your vehicle to a mechanic for the inspection HopSkipDrive reviews vehicle inspections in one business day
Headshot Take a picture of yourself for your CareDriver profile HopSkipDrive reviews and approves headshots within one business day .
Virtual Orientation Course Complete Virtual Orientation course Expect the course to take 45-60 minutes to complete.
Final Profile Review HopSkipDrive will complete the final profile review within two business days
