How do I adjust who can claim my rides?

There are two ways to adjust who can view your ride requests and claim your rides.

The first way to is to block a CareDriver from viewing any of your future ride requests. After your rider’s HopSkipDrive ride is complete, you will be prompted to leave a star rating of the trip. If you give the CareDriver a one-star rating, the next screen will ask if you’d like to block the CareDriver.

_FeedbackBad.png

The second way to adjust who can view and claim your rides is within your HopSkipDrive profile. To do so click on the sandwich bar and select "Profile".

menu.jpg

In your profile you can specify which CareDrivers will be able to view your ride requests by checking “Male”, “Female”, or “Both”.

Please be aware that by selecting an option other than "Both", you will reduce the number of CareDrivers who will see your ride, which will impact the likelihood of you finding a CareDriver.  

_NewProfile.png


Remember, each and every CareDriver passes a rigorous 15 point certification process that includes a background check and fingerprinting before they are allowed to drive for HopSkipDrive. To read more about this certification process click HERE.

Have more questions? Submit a request or call (844) 467-7547