My rider(s) cannot go today. How do I remove my rider from the ShuttlePass ride?

You can remove your rider from any of your ShuttlePass rides by selecting the ride in your HopSkipDrive account under “My Rides” and then click “Edit”. On the HopSkipDrive website, it would look like this:


On the HopSkipDrive app it would look like this:


From there you can select the button to remove your rider/s.

Have more questions? Submit a request or call (844) 467-7547