You password can be reset using the HopSkipDrive mobile app or the website. A reset link will be texted to you when you click the “Forgot” option on the login screen. To see a step-by-step guide for resetting your password using the app, please click here. To see a step-by-step guide for resetting your password using the website, please click here.
If you are still having trouble, please email firstname.lastname@example.org and include your name, email address, and cell phone number. Our Customer Support Team will help resolve the issue as quickly as possible.