Earnings, Payments, and Promotions
Articles
How Do I Receive Payment?
August 21 2024 6:44pmCareDrivers are paid on a weekly basis via direct deposit. To receive your earnings, follow the steps below to set up a Stripe account. We recommend using ...When Will I Be Paid?
March 26 2025 11:07pmEach Monday you will receive a weekly summary of your earnings for rides you completed the previous Monday through Sunday period. This summary wi...Will I Be Paid for Canceled Rides?
May 2 2024 4:44pmPayment for canceled rides varies depending on who canceled the ride and when.Rides canceled by the CareDriverAs a CareDriver, you will not be paid for rides yo...The CareDriver Referral Program
March 23 2025 6:59amIn this article:How much will I earn for a referral?What are the minimum qualifications to become a CareDriver?How can I refer someone to become a CareDriver?Wh...Will I Be Credited for Tolls?
July 10 2025 9:37pmYes, CareDrivers can be credited for road and bridge tolls incurred while transporting a rider. CareDrivers will not be credited for tolls incurred on the way t...How Do Taxes Work?
January 16 2025 12:22amHopSkipDrive is not a tax advisor and cannot provide advice about taxes or income reporting.As an independent contractor, you are responsible for reporting your...How Can I See What I Have Earned?
July 12 2023 6:59amAs a CareDriver, you can view your earnings in four locations:The Home Screen in the CareDriver AppThe Weekly Earnings TabThe Trip History PageWeekly Earnings E...Promotion Terms and Conditions
July 10 2023 11:10pmFrom time to time, HopSkipDrive offers earnings promotions and reward programs ("Promotions"). These may include, but are not limited to, earning guar...CareDriver Milestones
October 25 2023 10:52pmCareDriver Milestones are a promotion that HopSkipDrive offers to celebrate CareDrivers’ success and consistency. Each time you reach a new Milestone, you...The Promotion I'm Looking for Isn't on the Promotions Page
July 8 2022 4:02pmHopSkipDrive offers various promotions, each with specific requirements for eligibility. These promotions are carefully designed and targeted to be valuable and...What is an Earnings Guarantee?
July 6 2023 10:57pmAn Earnings Guarantee is a type of promotion in which HopSkipDrive guarantees that you will earn a certain amount when you fulfill the terms of the promotion. T...How Much Will I Earn per Ride?
March 8 2025 12:30amIn This Article:Fare CalculationBase FareFare Boosts and PromotionsSee Your Estimated EarningsFare ProtectionFare CalculationThe total Driver Fee you earn for a...How Much Will I Earn Per Ride?
May 2 2024 5:39pmIn This Article:Fare CalculationBase FareFare Boosts and PromotionsSee Your Estimated EarningsFare ProtectionFare CalculationThe total Driver Fee you earn for a...When are Peak Hours for CareDrivers?
June 22 2022 3:09pmHopSkipDrive is busiest when kids are busiest! When your kids are in school, so are others. We are open for rides any time, seven days a week, but our peak hour...2024 CareDriver Summer Challenge
April 10 2025 5:03pmThe 2024 CareDriver Summer Challenge is a special program for selected CareDrivers. Because so many HopSkipDrive rides are to take riders to or from school...Can I Claim the Same Ride Series I Had Last Year?
September 16 2024 8:37pmCareDrivers who have enjoyed being the Primary CareDriver for a Ride Series may be interested in driving the same rider(s) and schedule the following school yea...Washington State Minimum Earnings Information
February 12 2025 12:57amIn this article:General Fare CalculationWashington Minimum EarningsNote: Any fare boosts will count toward Washington State minimum earnings.General F...When Will I Receive my Promotions Payments?
July 6 2023 10:50pmFrom time to time, HopSkipDrive offers certain promotions. Each promotion has its own requirements and timeline, which you can read about on the Promotions...Washington CareDrivers: Paid Sick Time
May 8 2024 11:52pmPaid sick time Driver notifications. (1) Transportation network companies must notify each driver of the driver's entitlement to paid sick time, t...Notice to All Washington CareDrivers of Rights: WA HB2076
February 20 2025 4:34pmThis is a notice to all CareDrivers of rights available to the driver due to the WA-HB2076 law, effective January 1, 2023 with rates applicable to rides occurri...Can I See a Summary of my Annual Earnings?
August 6 2024 12:45amIf you need an annual earnings summary for tax or other purposes, you can find this information on the Ride History page in the CareDriver app. To view the Trip...Ride History
November 1 2024 5:29pmIn this articleAccessing your Ride HistoryWeekly Total EarningsWeekly ReportRide DetailsAs a CareDriver, you can review your completed rides and earnings on the...Why Are Payments Marked Pending in my Ride History?
January 26 2023 3:12pmWhen reviewing your Ride History in the CareDriver, app, you'll see some payments marked Pending. These pending payments are earnings you have earned s...Washington CareDrivers: How Can I Use My Paid Sick Time?
April 8 2025 3:44amAs a CareDriver in Washington State, you accrue one hour of paid sick time for every 40 hours of qualifying passenger platform time (time with a rider in the ca...How Can I Track my Promotion Progress?
September 6 2023 7:41pmHopSkipDrive offers various Promotions, each of which has its own requirements and timeline. You can read more about Promotions Terms and Conditions here. ...CareDriver Payment by Location
February 21 2024 1:46amCareDriver fare calculations vary depending on the area you drive in. You can find details of how fares are calculated in your area below:Arizona:PhoenixCalifor...Austin CareDriver Fees
April 8 2025 3:35amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Bay Area CareDriver Fees
April 8 2025 3:29amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Dallas CareDriver Fees
April 2 2025 4:43pmCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Denver CareDriver Fees
April 8 2025 3:17amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Detroit CareDriver Fees
May 1 2025 11:35pmCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...DMV CareDriver Fees
April 8 2025 3:15amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Houston CareDriver Fees
June 17 2025 11:37pmCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Los Angeles CareDriver Fees
June 4 2025 7:08pmCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Madison CareDriver Fees
April 8 2025 3:20amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Midland CareDriver Fees
April 8 2025 3:21amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Milwaukee CareDriver Fees
April 8 2025 3:27amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Orange County CareDriver Fees
June 17 2025 11:34pmCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Phoenix CareDriver Fees
April 13 2024 6:59amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...San Diego CareDriver Fees
June 17 2025 11:19pmCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Seattle CareDriver Fees
April 8 2025 3:22amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Spokane CareDriver Fees
April 8 2025 3:25amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Las Vegas CareDriver Fees
April 8 2025 3:31amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Philadelphia CareDriver Fees
April 8 2025 3:28amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Tampa CareDriver Fees
March 29 2024 4:42pmCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Colorado Springs CareDriver Fees
April 8 2025 3:36amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Are CareDrivers Paid for the Time and Mileage on the Way to Pick Up a Rider?
March 9 2023 10:59pmThe ride time and distance used to calculate your CareDriver fees are calculated from the first pickup on the ride to the last drop-off. You can read more detai...The Welcome to Ride Series Promotion
May 15 2025 6:30pmNote: CareDrivers certified between May and September 2025 may qualify for the Summer 2025 Extension.In this article:How does the Welcome...Fare Protection
April 26 2024 10:47pmCareDriver fees are calculated based on the time and mileage of the ride. While conditions can change and make a ride take more or less time than estimated, we ...The Hello and Welcome Promotion
May 15 2025 6:27pmNote: CareDrivers certified between May and September 2025 may qualify for the Summer 2025 Extension.In this ArticleWhat is the Hell...When Will I Receive my Referral Bonus?
June 21 2023 12:10amWhen you refer someone to be a CareDriver, you have two opportunities for additional earnings:When the person you refer signs up and HopSkipDrive approves their...Hello and Welcome Promotion Extension Periods
May 15 2025 6:29pmHopSkipDrive offers the Hello & Welcome promotion to all newly certified CareDrivers. You can read more about how the Hello & Welcome promotion works in...Welcome to Ride Series Promotion Extension Periods
May 15 2025 6:33pmThe Welcome to Ride Series Promotion is an earnings guarantee HopSkipDrive offers to CareDrivers who participate in the Hello & Welcome promotion. You can r...Nashville CareDriver Fees
April 8 2025 3:42amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Sacramento CareDriver Fees
April 8 2025 3:41amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Indianapolis CareDriver Fees
April 8 2025 3:39amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...How Much is the Referral Bonus?
March 23 2025 6:59amHopSkipDrive offers additional earnings when you refer a qualified CareDriver and HopSkipDrive approves their submitted documents, and again when they complete ...Primary CareDriver + Program (PCD + Program) Terms and Conditions
August 1 2023 11:17pmPrimary CareDriver + Program (or “PCD + Program”) Terms and ConditionsThe PCD + Program is not a promise or guarantee of future earnings.Participati...The Colorado Back to School Promotion
August 15 2023 9:13pmIn This ArticleWhat is the Colorado Back to School promotion?How does the Colorado Back to School promotion work?What happens if I claim a ride but then it gets...How Does HopSkipDrive Decide Which Ride to Keep When there is a Conflict?
November 8 2023 5:37pmSometimes the time of a ride will change after you have claimed it. Generally this happens when the Rider's schedule changes. Changes to ride times can...Will I Lose My Ride Series Over the Break?
December 14 2023 4:54pmIf you are the Primary CareDriver for a Ride Series, you may be concerned about losing your series claim over winter break or similar extended periods when ther...Washington CareDrivers: Does Passenger Platform Time Include Wait Time at Drop-off?
January 18 2024 12:16amWashington State law sets minimum per-minute, per-mile, and overall ride earnings for drivers using platforms like HopSkipDrive. You can read more about Washing...Kansas City CareDriver Fees
April 13 2024 6:59amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...St. Louis CareDriver Fees
April 13 2024 6:59amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...Fare Protection for Back-to-back Rides
April 26 2024 10:48pmHopSkipDrive's Fare Protection policy means that you will earn at least the estimated fare at the time you check in for a ride. However, we understand that ...Will I Be Credited for Onboarding Costs if I Move?
March 3 2025 5:37pmIf you are a CareDriver who moves to a new area and continues to drive with HopSkipDrive, there may be costs associated with becoming certified to drive in the ...How to Find the Trip ID
August 7 2024 4:42pmYou may need to reference the Trip ID for a ride when completing various forms or when communicating with HopSkipDrive support. To find the Trip ID fo...California Supplemental Pricing Terms Per Proposition 22
October 29 2024 9:24pmCalifornia Supplemental Pricing and Payment Terms Per Proposition 22Consistent with California Proposition 22, effective December 16, 2020, the following supple...Weather Delays
November 20 2024 5:12pmWhen weather such as snow or ice makes driving unsafe, school districts may choose to delay the start of school to wait for conditions to improve. Weather delay...Bakersfield CareDriver Fees
December 20 2024 12:45amCareDrivers are entitled to a “Driver Fee” for the Services you provide or perform for Organizers or other Users, as provided in the Terms of Use, t...CareDriver Rewards Perks: Gold
May 30 2025 8:37pmWe appreciate our CareDrivers! CareDriver Rewards is a program to recognize top CareDrivers with exclusive perks. You can learn more about how CareDriver Reward...CareDriver Rewards Perks: Elite
May 30 2025 8:37pmWe appreciate our CareDrivers! CareDriver Rewards is a program to recognize top CareDrivers with exclusive perks. You can learn more about how CareDriver Reward...CareDriver Rewards
June 12 2025 6:11pmIn this articleHow do I earn points?CareDriver Rewards tiersHow are point targets set?How do I track my CareDriver Rewards progress?How do I access my CareDrive...How is My Average Trends Rating Calculated for CareDriver Rewards?
May 2 2025 12:44amIn order to reach the CareDriver Rewards Gold or Elite tiers, you must maintain an average CareDriver Trends rating of Good or better during the relevant t...What are the Rewards Periods?
May 2 2025 12:38amCareDriver Rewards tiers are based on three-month periods. Your ride claiming and CareDriver Trends rating over each three-month period determines your Rewards ...